About Us


To read what some of our customers have said about the work we have done for them, click here.

Contact details

For our full contact details, a map showing the location of our office, and an email contact form, click here.

The Team

Bernie Wales is a Residential Property Manager with over 35 years’ experience as a successful entrepreneur. He focuses mainly on Leasehold Property Management  and Investment – and has founded, built and sold several companies.  He is a Fellow of the Institute of Directors  and  a founding Fellow of the Institute of Residential Property Management.

Having started his career at Sainsburys, he soon transferred into the world of property and by 1980 was responsible for a portfolio of 500+ tenancies in London, together with around 50 commercial investment properties throughout the UK.Four years later he struck out on his own, forming Crabtree Property Management Limited, building up a portfolio of around 10,000 residential units over 18 years as Managing Director. He sold Crabtree in 2002 to four of his staff.

Two more companies followed – Quite Ltd focused on the acquisition of freehold blocks of flats and commercial properties, ground rent and buildings insurance management. Bruton Kiff Ltd provided residential property management and consultancy services for Residents’ Associations and property professionals.

His current company – BW Residential Ltd provides services in two main areas; leasehold management … and investment consultancy.

The management side covers property management, right to enfranchise and right to manage, leasehold valuation tribunal management (Bernie has been a FTT and LVT appointed Manager several times), freehold ground rent portfolio management, company secretary services and commonhold services to residents and leaseholders in purpose built and converted blocks of flats.

The investment side covers hands-on services for Buy To Let investors, property sourcing and management – with an emphasis on leasehold flats and HMOs.

Bernie also provides training workshops, seminars, courses, coaching and mentoring programmes for property professionals.


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Lynn FiskLynn Fisk has a background in law, computing, education and property investment.  She has a first class BA(Hons) in Business Management, a Teaching Degree (PGCE) and a Diploma of Postgraduate Studies in Education.  Over the past few years Lynn has been involved in property investing, having been taught by the internationally renowned Simon Zutshi.   From attending Simon’s Property Mastermind Programme Lynn, along with her partner Bernie Wales, have built up a property portfolio in the South of England.  In addition to this she has helped others by training, coaching and mentoring  to build their own portfolios, as well as helping investors make a far better return than they can get in the bank or building society.

At the start of her career, Lynn worked for a local firm of solicitors in Southampton.  After training she progressed to become the firm’s specialist in bankruptcy, liquidation and contract law. Lynn was pleased to record a very high success rate on behalf of her clients.

Her teaching journey started during ‘time off’ to bring up her own children.  Lynn taught computing to autistic and other children with special needs in the special educational sector.  After eight successful years, she decided it was time to move on to teach in her local Primary Schools, where she stayed for a further seven years teaching children across many year groups.  She quickly became Year Leader and ICT Manager.

Now, a Director of our company, Lynn spends her time continuing to help people, something she gets much pleasure from. Whether it is working with joint venture partners on property projects, helping investors get a better return from their money, coaching/mentoring  property investors or helping people find a solution to their property problem, Lynn will always find an ethical win win solution.

Jamie FiskJamie Fisk is the Property Manager, who gets the hard work done and keeps leaseholders and tenants happy.

Jamie’s career in Lettings Management commenced with a local firm of Independent Letting Agents, where he progressed to become their Top Negotiator.  Having learned all about the lettings industry, Jamie moved to BW Residential in a new role as Property Manager, putting his previous experience to good use.  Now working in both Property and Lettings management, Jamie has joined the Institute of Residential Property Managers in order to further his education and career in this sector.